For questions or concerns regarding your order:
Contact Support - Support@hotgiftnow.com
We will try to answer your questions within 24hrs
At any time to check the status of your order, click VIEW ORDER on the confirmation email that was originally sent after you placed your order.
Please remember your order may come in separate packages if you have multiple item orders. Please allow 1-3 business days for order processing before shipment and then most orders arrive in approximately 7-10 business days after the day they ship depending on the geographic location of delivery. Sometimes logistics delays do occur so please contact us if you need help tracking down your order.