Contact Us

For questions or concerns regarding your order, please email Customer Support at - We normally respond within 24 hours.  If you contact us after hours on Friday, then we will not get back to you until the next business day, in most cases by end of day Monday. 

Due to staff shortages we are not taking any calls by telephone for customer service at this time until further notice.

Our Mailing Address:
Hot Gift Now
3481 S Dixie Hwy
Ste 287

Franklin, OH 45005
To check the current status of your order, click VIEW ORDER on the confirmation email that was originally sent to you after you placed your order.

Please remember, your order may come in separate packages if you have multiple item orders. Please allow 1-3 working days for order processing before shipment, and then approximately 2-3 weeks for delivery. Delivery times outside of the United States will be slightly longer. We will do our best to help you track your package if needed. Sometimes logistics delays do occur, so please contact us if you need help tracking down your order.